If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care - University Healthcare Alliance job. A Brief Overview The Medical Assistant functions as a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care. The Medical Assistant is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of resources and in the coordination of patient care. The Medical Assistant III performs the duties of a Medical Assistant I-II, in addition, independently performs the full range of responsibilities within the function. Possesses broad job knowledge, analyzes problems/issues of diverse scope and determines solutions. At an experienced level, knows how to apply knowledge and put it into practice with in-depth understanding of health care practices. Experienced level, independently applies knowledge and skills to perform the full range of responsibilities, utilizes broad knowledge of healthcare practices to problem solve and determine solutions. Locations Stanford Health Care - University Healthcare Alliance What you will do C-I-CARE Executes world class practices of service and patient care in support of C-I-CARE standards. Uses C-I-CARE templates and the following components for all communication with patients and staff: CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.) INTRODUCE yourself and your role COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient ASK permission before entering a room, examining a patient or undertaking an activity RESPOND to patient’s questions or requests promptly; anticipate patient needs EXIT courteously with an explanation of what will come next Job Scope: Performs all of Level I and II in addition but not limited to the following: Care Coordination for patient’s needs, which includes tracking that patient referrals and testing are completed Work collaboratively with team, to develop plan for daily assignments Support MA's Level I & II Patient flow management responsibilities Preceptor for new Medical Assistants/students Participates in Internal Clinic audits Professional communication style Participates in development and maintenance of A3 for department improvement Scribing for providers Knowledge: Same as Level I and II and, in addition: Requires knowledge and understanding of practices and procedures in an assigned area or clinic. Begins to develop leadership knowledge/skills. Knowledge of other departments and the ability to float to various departments. Level of Supervision: Functions independently seeking assistance as appropriate. All other duties as assigned including department-specific functions and responsibilities: Performs other duties as assigned and participates in organization projects as assigned. Education Qualifications High School Diploma or GED required. Medical Assistant Certificate/Diploma from an approved school/institution or equivalent documented training required. Experience Qualifications Three (3) years or more of related experience required. Required Knowledge, Skills and Abilities Same as Level I & II, in addition: Professional verbal and written communication skills stated above in CI Care. Super-User for Clinical Computer Systems. Demonstrate ability to orient new Clinic Staff to the Clinical Computer Systems. Licenses and Certifications BLS - Basic Life Support required . CMA - Certified Or Registered Medical Assistant preferred . Physical Demands and Work Conditions Physical Demands Occasional Sitting. Constant Walking. Constant Standing. Constant Bending. Frequent Squatting. Occasional Climbing. Occasional Kneeling. Seldom Crawling. Constant Hand Use. Frequent Repetitive Motion Hand Use. Frequent Grasping. Occasional Fine Manipulation. Frequent Pushing and Pulling. Occasional Reaching (above shoulder level). Frequent Twisting and Turning (Neck and Waist). Constant Vision (Color, Peripheral, Distance, Focus). Lifting Frequent lifting of 0 - 10 lbs. Occasional lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40 lbs. Carrying Frequent lifting of 0 - 10 lbs. Occasional lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40 lbs. Working Environment Seldom Driving cars, trucks, forklifts and other equipment. Constant Working around equipment and machinery. Clinical equipment and machinery Seldom Walking on uneven ground. Seldom Exposure to excessive noise. Seldom Exposure to extremes in temperature, humidity or wetness. Seldom Exposure to dust, gas, fumes or chemicals. Seldom Working at heights. Frequent Operation of foot controls or repetitive foot movement. Seldom Use of special visual or auditory protective equipment. Frequent Use of respirator. Constant Working with biohazards such as blood borne pathogens, hospital waste, etc.. Hazardous drugs included Blood Borne Pathogens Category I - Tasks that involve exposure to blood, body fluids, or tissues Travel Requirements 20% travel: These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $29.99 - $38.23 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. University HealthCare Alliance (UHA) is a physician network and medical foundation partnered with Stanford Health Care and Stanford Medicine. UHA was formed with a mission to provide excellent medical care through exceptional access and service in communities around the Bay Area and a vision to heal humanity through science and compassion, one patient at a time. UHA is comprised of three medical groups with over 70 clinic locations and over 350 board-certified care and specialty care providers. We are dedicated to providing the highest standards of clinical excellence in order to ensure access for patients to leading providers, while contributing to Stanford University’s well-respected Stanford Hospital and Clinics’ transformation into a broader and more integrated regional health system. Together, UHA and Stanford are pioneering new ways to practice medicine across multiple locations, using Stanford’s advanced resources to create seamless continuity of care for every patient.